Reference

6rt Legal terms for your account

6rt Legal sets out how account access, payment records and policy requests work before you enter the lobby.

Account accessPayment recordsIndonesia policy
6rt 6rt Legal terms for your account
POLICY CONTACTS

Three ways to resolve Legal questions

A clear contact path matters when a Legal question affects your account or wallet status. Start from the account area and include the phone number used for verification, the relevant payment rail and the date of the event. We can then connect the policy question with the right record without asking you to repeat the full account story.

Team online

Account contact path

Open the contact route inside your account and describe the Legal issue with your verified phone number. This helps us match access questions to the correct account record.

Payment status request

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account matters, include the payment reference and visible status. We use those details to check the policy trail.

Access clarification

If an Indonesia access message appears, send the wording shown on your device. We will explain whether the restriction depends on local law or an account check.

DATA HANDLING

How our Legal process handles details

Legal requests work best when each record has a clear purpose and an identifiable account owner.

Data purpose

We use account details to complete access checks, connect a payment record to the right account and answer Legal requests. We do not need unrelated personal details to identify a DANA or QRIS issue.

Cookie choices

Cookies can support sign-in continuity and policy-page navigation on your device. Your browser controls cookie removal, while a cleared cookie may require you to complete the phone verification step again.

Account protection

Phone verification helps us separate your account from an unrecognised access attempt. Keep the verified number available and do not send one-time codes through the account contact path.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us trace a wallet status. We compare the reference with account details before discussing a payment-related Legal request.

Retention requests

If you ask how long a record is kept, identify the account and record type in your message. We can explain the applicable retention position and any restriction on removing a required record.

Policy changes

To request a correction, send the inaccurate field, the correct value and your verified account contact. We review the request against the account record before changing policy-related details.

Answers before opening a 6rt account

These Legal answers focus on the questions that affect account access in Indonesia. We keep the practical details close to the action: phone verification, payment references, browser cookies, device changes and the contact route inside your account. If your situation is not covered, send the exact message shown on your screen so our team can assess the policy point against your account record.

Legal covers account access, identity details, payment records, cookies, security steps, retention requests and policy contacts. It also explains that access depends on local law and the conditions shown to you.

Yes. The Legal position applies to account activity connected with Indonesia, including DANA, OVO, GoPay, QRIS, bank transfer and virtual account records where local law permits.

Phone verification helps us identify the account owner before access and policy changes. Keep the verified number available, because an account request without that step may need further checking.

Use the contact route inside your account and name the field that needs correction, its accurate value and your verified contact. We compare the request with the existing account record.

We use DANA and QRIS references to connect a payment status with the correct account and answer related Legal questions. Include the reference and date when asking us to check a record.

Yes. You can ask how cookies support sign-in continuity and policy-page navigation. Clearing browser cookies may remove that continuity and require phone verification when you access the account again.

Use the account contact path and send the restriction wording shown on your device. We can explain whether the result depends on local law, an account check or a payment-status review.